Terms of Service

1. Acceptance of Terms

By accessing and using KawaiiCases.com ("Website"), you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our Website.

These terms apply to all visitors, users, and customers of our Website.

2. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the updated terms.

3. Use of Website

You must be at least 18 years old to make purchases on our Website. By placing an order, you confirm that you are of legal age.

You agree to:

• Provide accurate and complete information
• Maintain the security of your account
• Notify us of any unauthorized use
• Use the Website for lawful purposes only

You agree NOT to:

• Use the Website for fraudulent purposes
• Transmit harmful code or viruses
• Interfere with the Website's operation
• Copy or reproduce content without permission

4. Account Terms

When creating an account:

• You are responsible for maintaining account security
• You must provide accurate information
• You are responsible for all activity under your account
• We reserve the right to suspend or terminate accounts that violate these terms

5. Products and Pricing

Product Information:

• We strive for accuracy in product descriptions and images
• Colors may vary due to screen settings
• Each case is handcrafted and may have slight variations
• We reserve the right to limit quantities

Pricing:

• All prices are in USD
• Prices are subject to change without notice
• Prices include applicable taxes where required
• We reserve the right to correct pricing errors

6. Orders and Payment

Order Processing:

• Orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders
• Payment must be received before processing
• You will receive order confirmation via email

Accepted Payment Methods:

• Credit cards (Visa, Mastercard, Amex)
• PayPal, Apple Pay, Google Pay, Shop Pay

Payment Terms:

• Payment is due at time of order
• All transactions are secure and encrypted
• We do not store credit card information

7. Processing and Shipping

Processing Time:

• All cases are handcrafted to order: 2-3 weeks
• Processing times may be longer during peak seasons
• You will be notified when your order ships

Shipping:

• See our Shipping Information page for full details
• We are not responsible for customs delays or fees
• Risk of loss transfers when shipped

8. Returns and Refunds

See our Returns & Refunds Policy for complete details.

Summary:

• 30-day return window for unused items
• Custom designs are non-refundable
• Customer responsible for return shipping
• Refunds processed within 5-7 business days

9. Intellectual Property

All content on this Website is owned by KawaiiCases, including:

• Product designs and images
• Text, graphics, and logos
• Website design and layout
• Photography and videos

You may not:

• Copy, reproduce, or distribute our content
• Use our designs for commercial purposes
• Remove copyright or trademark notices
• Claim our work as your own

10. User Content

If you submit content (reviews, photos, comments):

• You grant us a license to use, display, and share it
• You confirm you own the content or have permission
• You agree content does not violate any laws
• We reserve the right to remove inappropriate content

11. Limitation of Liability

To the fullest extent permitted by law:

• Products are provided "as is" without warranties
• We are not liable for indirect or consequential damages
• Our liability is limited to the purchase price paid
• We are not responsible for delays beyond our control

We do not guarantee:

• Uninterrupted or error-free service
• Complete accuracy of product descriptions
• Specific delivery dates (estimates only)

12. Indemnification

You agree to indemnify and hold KawaiiCases harmless from any claims, damages, or expenses arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any third-party rights

13. Disputes and Governing Law

Governing Law:

• These Terms are governed by the laws of California, USA
• Any disputes will be resolved in Los Angeles County courts

Dispute Resolution:

• Contact us first to resolve issues informally
• If unresolved, disputes will be handled through binding arbitration
• You waive the right to class action lawsuits

14. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for:

• Content on external sites
• Privacy practices of third parties
• Products or services from other sites

15. Termination

We reserve the right to terminate or suspend your account and access for:

• Violation of these Terms
• Fraudulent activity
• Any reason at our discretion

Upon termination:

• Your right to use the Website ends immediately
• Outstanding orders may be canceled
• Certain provisions remain in effect

16. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

17. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and KawaiiCases.